Hospice documentation, automated
Turn every visit into audit-ready documentation, automatically.
PhiliaCare listens to the visit and generates the note, the narrative, and the Medicare form behind it, built from the ground up against CMS hospice guidelines so what gets submitted is compliant the first time.
Purpose-built for hospice care teams, from admission documentation through recertification.
One visit in, a complete set of compliant documents out.
~2 hrs
Estimated charting time saved per patient visit, by generating the note directly from the encounter.
20+
CMS-required hospice forms and documents PhiliaCare can draft or pre-fill from a single visit.
CMS-first
Every narrative is generated against hospice LCDs, CoPs, and audit criteria, not generic clinical templates.
The platform
Documentation that's built to pass an audit, not just to save time.
PhiliaCare is trained on Medicare Local Coverage Determinations, hospice Conditions of Participation, and CMS audit criteria, so what it writes holds up to scrutiny, not just to a read-through.
01
Audit-ready notes from every visit
Ambient listening turns the visit directly into a structured clinical note, formatted to what CMS and hospice CoPs expect to see, not a generic transcript.
02
Terminal decline narratives
Writes the individualized, non-boilerplate 6-month prognosis narrative CTIs and recertifications require, and flags reused language from a prior benefit period, a leading cause of denials.
03
Compliance checked before submission
Every note is scored against known audit triggers before it's finalized, with specific line items flagged for the clinician to fix, catching problems before they reach a chart.
04
Medicare forms, pre-filled
Election statements, Plans of Care, HOPE assessments, and recertification paperwork are generated or pre-populated directly from the encounter, ready for clinician review.
05
Multilingual, offline-first
Ambient listening built for low-connectivity home visits, with speaker diarization, two-party consent, and support for Spanish, Cantonese, Vietnamese, and Tagalog.
06
EHR-agnostic export
Works alongside your existing hospice EHR rather than replacing it. PhiliaCare sits upstream of the record, not inside it.
Built for the whole care team
Every discipline on the IDT gets documentation made for their role.
Hospice care is interdisciplinary by design. PhiliaCare's outputs are built around what each role actually has to produce, not a single generic note format.
Physicians & NPs
- Face-to-Face encounter attestation drafted from the visit
- CTI and recertification narratives ready for signature
- Signature queue that tracks every pending certification
- Enrollment verification before a CTI can be signed
Nurses
- Skilled visit notes drafted automatically from ambient audio
- Supervisory visit notes for aide oversight, every 14 days
- Symptom follow-up tasks triggered automatically from visit findings
- Visit gap alerts before a patient goes too long unseen
Social Workers
- Hospice election statements pre-filled from intake
- Election statement addenda generated on request
- Psychosocial visit documentation drafted from the encounter
- Care coordination and resource notes kept in one place
Chaplains
- Spiritual care visit notes drafted from the conversation
- IDG meeting notes and attendance documented automatically
- Bereavement plans drafted as part of the plan of care
- Bereavement follow-up contacts logged through 13 months
Why a general scribe falls short
A generic ambient scribe writes a note. It doesn't know hospice.
General-purpose scribes are built to transcribe a visit well. They aren't trained on hospice-specific Medicare requirements, and that gap shows up exactly where it matters most: in what CMS is actually checking for.
General ambient scribes
- Writes a competent, general clinical note
- Trained on broad clinical language, not hospice standards
- No concept of benefit periods or recertification cycles
- No comparative decline narrative tied to the prior period
PhiliaCare
- Purpose-built for hospice, from the ground up
- Trained directly on CMS LCDs, CoPs, and hospice audit criteria
- Understands benefit period cycling and recertification requirements
- Writes decline narratives that cite the prior period, as CMS requires
Why we're building this
Great hospice care shouldn't be buried under paperwork.
We started PhiliaCare after seeing, firsthand, how much of a hospice clinician's day goes to documentation instead of patients. Good care often goes under-documented, or over-documented in ways that don't hold up to an audit, which puts both the patient's record and the agency's reimbursement at risk. We built PhiliaCare so that the paperwork keeps up with the care, instead of competing with it.
The clinicians doing this work shouldn't have to choose between being with a patient and documenting the visit correctly. Our job is to make sure they never have to.— PhiliaCare founding team
See PhiliaCare for your team.
Tell us a bit about your hospice and what you're looking for, and we'll be in touch.